
Software Support Services
Choosing the right accounting and payroll software for your business is just the beginning. We assist businesses to make the most of the software they deploy in their organisations.
We assist in correctly setting up and customising the elected software, to ensure accuracy, easy of use and compliance.
We provide full remote support for Xero, QuickBooks Online, Sage Online and SimplePay users and provide software tips, provide proactive advice, ensure compliance and accuracy, demo new features and assist to resolve glitches or other processing problems/uncertainties.
Whether you’re switching from spreadsheets or upgrading from outdated desktop systems or between cloud systems, we ensure a smooth transition.
With our expert guidance, you’ll save time, reduce errors, and get more value out of your software investment — all while enjoying the flexibility, security and freedom of the cloud.
Talk to us
Call 082 679 9939
Or send us your details and we will contact you:Service Levels – Tech Support
Basic
- Limited remote support for Accounting or Payroll software
- 1 fixed booking per month
- 1 entity per client
Standard
- Limited remote support for Accounting and/or Payroll software
- 2 fixed bookings per month
- 1 entity per client
Premium
- Limited remote support for Accounting and/or Payroll software
- 4 fixed bookings per month (1 per week)
- For maximum 2 entities per client
Premium +
- Limited remote support for Accounting and/or Payroll software
- 4 fixed bookings per month (1 per week)
- Limited ad-hoc assistance
- For > 2 entities per client